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FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

Can we get free samples?

Yes, all of our samples are free, and customers just need to cover the freight cost.

What’s your MOQ?

Usually the MOQ is 30,000pcss if we have stock. The MOQ to start production is 100,000pcs.

How do you control the quality?

Samples will be offered before orders and 24 hours online QC checking when mass production. We promise 100% inspection during production and 100% inspection before packing.

Do you accept customized order, OEM&ODM ?

Yes ! both OEM&ODM are accepted. Also new moulds can be designed and developed as your requirements.

What shipping way do you offer ?

By air, by sea, by express, such as UPS, FEDEX, DHL, TNT etc. all are available.

What surface handling can you provide ?

Acid etching / (inside) Engraving / Decal / Painting / Printing / Frosting / Matt / Hot stamping etc.

What is the lead time?

3-7 days are needed for samples, 25-35 days are needed for mass production, it depends on your order requests and quantity.

What’s your payment term?

L/C, T/T, WESTERN UNION, ALIBABA, PAYPAL etc.. ( usually 30% deposit, 70% balance before shipment.)

 Which trade terms do you acceptable?

We accept EXW, FOB, CFR and CIF,etc.

More questions, please contact us directly.